Member Experience Specialist I
Crossroads YMCAIndiana, United States
Posted December 12, 2025
Part Time
About the Company
The YMCA is a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility.
Job Description
Member Experience Specialist I at the Crossroads YMCA. The role supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Delivers legendary customer service to all members, guests, and program participants.
Requirements
- Previous customer service, sales or related experience
- Daxko 101, Listen First Training and I Hear You Service with Care Training
- CPR/AED & First Aid and New Employee Orientations
- Excellent interpersonal, communication, and problem-solving skills
- Ability to relate and communicate effectively to diverse groups of people
- Adept computer skills with CRM experience
- Desire and ability to work with people of all ages and backgrounds