Member Experience Specialist II
Crossroads YMCAIndiana, United States
Posted October 21, 2025
28000 - 28000 USD year
Part Time
About the Company
Crossroads YMCA, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility.
Job Description
Member Experience Specialist II at Crossroads YMCA, Schererville Family YMCA. Supports members on their journey, promotes memberships and programs, and creates a positive, professional, and safe environment.
Requirements
- Previous customer service, sales, and cash handling experience
- Daxko 101, Listen First Training and I Hear You Service with Care Training
- Daxko 201, Cause Driven Tour Training and Ys way to service engagement trainings
- Certifications required within 30 days of hire: CPR/AED & First Aid and New Employee Orientations
- Excellent interpersonal, communication, and problem-solving skills
- Ability to relate and communicate effectively to diverse groups of people
- Adept computer skills with CRM experience
- Desire and ability to work with people of all ages and backgrounds