CRM Architect
Crypto.comSofia, Sofia-City, Bulgaria
Posted September 26, 2025
Full Time
About the Company
Crypto.com, founded in 2016, is a leading crypto trading platform serving over 100 million users globally. Specializing in blockchain, cryptocurrency, foreign exchange (FX), and mobile payments, the company emphasizes regulatory compliance, security, and privacy. Its vision of 'Cryptocurrency in Every Wallet™' drives its commitment to accelerating global adoption of digital currencies.
Job Description
We are seeking a proactive and growth-driven CRM Architect to support VIP and Growth teams, managing the implementation, configuration, and ongoing support of a dedicated CRM platform. The ideal candidate will have expertise in CRM solutions (e.g., Salesforce), a strategic mindset for solving business challenges, and act as a thought partner in scaling the VIP program and growth-focused initiatives. This role will be critical in delivering a best-in-class experience for relationship managers, our high-value clients, and enabling business growth through the CRM system.
Requirements
- Expert knowledge of Apex.
- Strong experience with Lightning Web Components (LWC), Aura.
- Deep understanding of data model design.
- Advanced SOQL/SOSL with governor limit optimization.
- Hands-on experience with REST/SOAP APIs, External Services, Platform Events, Change Data Capture.
- Mastery of Salesforce security model.
- Knowledge of Salesforce Shield.
- Proven experience in CRM architecture roles.
- Strong problem-solving and communication skills.