The Production Coordinator will take the repair from key to key, working with all departments to ensure an efficient, safe, and high-quality finished product. The role involves orchestrating repair, tracking efficiencies, and planning for scheduled repairs.
Requirements
- Orchestrate repair from keys to keys
- Sense of urgency regarding completion of targets
- Ability to work with moving targets and changing priorities
- Keeping technician staff efficient, tracking efficiencies, ensure the appropriate work is divided to techs to maximize throughput
- Ensure the technician team has what they need to proceed with repairs
- Plan for scheduled repairs, being proactive with corresponding technical staff ready for repair, having parts staged, and paint code/variants selected
- Work with all departments for an efficient flow of repair
- Thorough Understanding of performance KPI’S (Touch time, Cycle Time)
- Focus on process improvements, to eliminate bottlenecks and barriers
- Production or Pitch meetings with technical staff to set expectations and provide guidance on flow of repairs, and targets for completion
- Determine the priority of the repairs, create flow to achieve shop targets
- Assist with supplements, as per shop policies
- Ensure all repairs are researched against OEM Procedures, ensure technical staff has documentation for repair to follow
- Production/Pitch meetings with front end staff to go over all WIP. This is so that front end staff can understand where the repairs are and which vehicles are nearing completion to provide Insurers and customers with impactful updates. Or make the team aware of delays that will affect completion target, so that proper communications can be sent to Insurers and customers.
- Engage Estimators with Technical team to improve estimating skills
- Monitor shop safety- ensure health and safety guidelines are followed
- Monitor shop cleanliness (garbage, boxes, scrap, hazardous materials) ensure being disposed of as per shop policies
- Quality control between teardown - Body – prep-paint- reassembly – detail. Ensure repairs are completed as per estimate.
- Part of the scheduling team, balanced scheduling is key to production.
- Ensure vehicles are stored in a compound safely, covered and locked as required.
- Arranging sublets where required – calibrations, tint, PDR, wheels, alignments, film applications
- Highlight opportunities for ARP- Advanced Repair planning.
Benefits
- Generous Paid Time Off
- 401k Matching
- Tuition Reimbursement
- Relocation Assistance
