L2 Support Engineer
CUBEManila, Philippines
Posted June 5, 2025
Full Time
About the Company
CUBE is a globally recognized brand at the forefront of Regulatory Technology, delivering intuitive SaaS solutions to simplify regulatory compliance for financial institutions.
Job Description
CUBE is a global RegTech business defining and implementing the gold standard of regulatory intelligence for the financial services industry. We deliver our services through intuitive SaaS solutions, powered by AI, to simplify the complex and everchanging world of compliance for our clients.
Requirements
- Minimum 3 years of experience in IT support roles
- At least 1 year in an L2 support function
- Proficient in Windows and Linux operating systems
- Strong understanding of networking protocols such as TCP/IP, DNS, and DHCP
- Hands-on experience with virtualization tools like VMware and Hyper-V
- Cloud platforms such as AWS and Azure
- Proficiency in scripting languages (e.g., PowerShell, Python)
- Familiarity with the ITIL framework and best practices in incident, change, and problem management
- Demonstrated ability in managing alerts and monitoring systems
- Strong analytical and problem-solving capabilities
- Excellent communication, collaboration, and interpersonal skills
