Manager, Commercial Renewals

Join Culture Amp as a People Leader, Commercial Renewals to lead a team responsible for driving customer contract renewals, revenue retention, and long-term customer relationships. In this role, you'll be accountable for scaling our renewal motion and driving performance through strong leadership, operational excellence, cross-functional collaboration, and consistent execution against retention and upsell targets.

Requirements

• 1-3 years of experience in revenue roles focused on retention, expansion, or new business
• Proven background in the SaaS industry
• Strong communication and presentation skills to engage with HR professionals and executives
• Experience building and managing relationships within mid-market organizations
• Experience with sales methodologies such as MEDDPICC, forecasting, negotiation tactics, value and team-selling, and overall pipeline management
• Proficiency in leveraging data and analytics for decision-making and influencing customer strategies
• Highly organized, strong time management skills, and proactive

Benefits

• Employee Share Options Program
• Programs, coaching, and budgets to help you thrive personally and professionally
• Access to external providers for mental wellbeing and coaching support
• Monthly Camper Life Allowance
• Team budgets dedicated to team building activities and connection
• Intentional quarterly wellbeing pauses
• Extended year-end breaks
• Excellent parental leave and in work support program
• 5 Social Impact Days a year
• MacBooks for you to do your best
• A work from home office budget
• Medical insurance coverage for you and your family (Available for US & UK only)