Lead Store Associate

Join Curaleaf as a Lead Store Associate to deliver exceptional customer experiences and drive performance in a high-growth, purpose-driven company that champions corporate social responsibility.

Requirements

• Lead by example to create a warm, welcoming environment
• Empower associates to build meaningful customer relationships
• Drive consultative selling on the floor
• Foster a culture of loyalty
• Support your team in resolving customer concerns
• Maintain a clean, organized, and guest-ready store environment
• Uphold compliance with SOPs, safety protocols, and state regulations
• Achieve daily KPI goals through consultative selling and upselling strategies
• Reinforce customer purchase decisions and highlight complementary products
• Stay informed on promotions and product updates to deliver a seamless shopping experience
• Guide and support store associates in daily operations
• Lead by example in customer service and operational excellence
• Train new hires and conduct ongoing training sessions
• Provide real-time coaching and feedback to drive team performance
• Delegate tasks effectively and act as the go-to leader in the absence of store management
• Support conflict resolution and promote a positive workplace culture
• Adapt quickly in a fast-paced environment and take on additional duties as needed

Benefits

• Career Growth Opportunities
• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• 401(K) Retirement Plan
• Life/ Disability Insurance
• Community Involvement
• Referral Bonuses and Product Discounts