Customer Success Associate

Join our team as a Customer Success Associate and be the frontline champion for our clients. Deliver exceptional support, troubleshoot issues, and ensure customer satisfaction.

Requirements

• Bachelor's from a reputable institution
• Minimum 0 – 2 years of experience
• Strong written and verbal communication skills and a sound knowledge of telephone etiquette
• Knowledge of customer service principles and methods
• Experience in Client Communication
• Ability to work in US timings

Benefits

• Competitive salary and bi-annual bonus
• Fast track and uncapped career growth for high performers
• Company-sponsored vehicle financing (car and bike)
• Interest-free loans
• Provident Fund: CureMD matches up to 8% of your base salary
• In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service
• Hospital treatment monitoring by company doctors
• Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient)
• Exclusive health benefits and discounts at top class clinics and labs
• Pick-up and drop-off services for female employees
• In-house daycare facility
• In-house gym and recreational area to unwind
• Company-sponsored trainings, workshops, development programs and retreats
• Paid specialized trainings/certifications