Intermediate Helpdesk Specialist
Custom Software Systems IncWashington, District of Columbia, United States
Posted July 8, 2025
Full Time
About the Company
Custom Software Systems Inc specializes in designing, developing, and deploying tailored software solutions for businesses across diverse industries. The company focuses on enterprise applications, cloud integration, and digital transformation initiatives. Its distinctiveness stems from a customer‑centric approach, agile development practices, and deep expertise in emerging technologies such as AI, IoT, and blockchain. By prioritizing quality, scalability, and long‑term partnerships, Custom Software Systems Inc delivers solutions that drive operational efficiency and competitive advantage for its clients.
Job Description
Custom Software Systems (Inc.) is seeking an Intermediate Help Desk Specialist to join our client's user and desktop support team.
Requirements
- At least five (5) years of experience providing helpdesk/desktop support in a Microsoft Windows Environment
- Perform as a Tier 2 or Tier 3 Information Technology Help Desk support
- High School Diploma
- US Citizenship or Green card
- Technical knowledge and experience with setup, support, configuration, and troubleshooting for various technologies
- Customer service-oriented and self-motivated
- Analytical and problem-solving skills
- Strong interpersonal and communication skills
