Marketing Operations Specialist
Customer.ioUnited States
Posted October 29, 2025
110000 - 140000 USD year
Full Time
About the Company
Customer.io is a customer engagement platform that helps businesses deliver personalized interactions across multiple channels including email, SMS, push notifications, and in-app messages. By integrating seamlessly with existing tools and leveraging unlimited data attributes, Customer.io enables companies to scale their messaging efforts efficiently while fostering meaningful relationships with customers. The platform's focus on data-driven insights and versatile communication methods makes it a distinctive solution for marketing, analytics, and customer retention.
Job Description
Customer.io is seeking a highly motivated Marketing Operations Specialist to enhance their marketing products and improve their efficiency. The role involves designing, building, and optimizing marketing operations, including data analysis, Go-to-Market (GTM) tech stack integration, and campaign development. The ideal candidate will be data-driven, solution-oriented, and passionate about automation and continuous improvement.
Requirements
- 3-5 years in Revenue Operations, Marketing Operations or Sales Operations (preferably at a B2B SaaS company)
- 2+ years working in a fast-growing start-up environment
- High Technological Proficiency in CRM and database management systems (e.g., Salesforce, Snowflake)
- Experience in managing Google Analytics and other web analytics tools
- Demonstrated capability in building & managing custom integrations, including comfort working with APIs and webhooks
- Strong problem-solving skills with automation experience
- Experience in data handling and analytics
- Independent project management skills
- A team-oriented mindset
Benefits
- 100% medical, dental, vision, mental health, and supplemental insurance
- 16 weeks paid parental leave
- Unlimited PTO
- Remote work stipend
- Wellness stipends
- Professional development budget
- Inclusive benefit package
