Customer.io is a customer engagement platform that helps businesses deliver personalized interactions across multiple channels including email, SMS, push notifications, and in-app messages. By integrating seamlessly with existing tools and leveraging unlimited data attributes, Customer.io enables companies to scale their messaging efforts efficiently while fostering meaningful relationships with customers. The platform's focus on data-driven insights and versatile communication methods makes it a distinctive solution for marketing, analytics, and customer retention.
Open Positions
Customer Journey Specialist, Americas
1+ years of experience in customer-facing SaaS role, strong written and verbal communication skills, proactive mindset
Technical Support Engineer
1-5 years of experience in technical support or customer-facing role, basic programming concepts, excellent communication skills, self-starter attitude, and previous work in SaaS industry
Senior Demand Generation Manager, Partners
5+ years of partner marketing experience, 3+ years of leadership, and experience with tools like Salesforce & marketing automation platforms
Senior Product Designer
7+ years of experience designing digital products, proven ability to lead multi-team design initiatives, and deep visual and interaction design expertise
Manager, Revenue Systems
5+ yrs in Sales Ops/Revenue Systems, Salesforce expertise, & gTM knowledge. Strong analytical & project management skills. Experience with integration tools a plus
Senior Frontend Product Engineer
7+ years frontend experience, Javascript, HTML, CSS proficiency, and experience with modern frameworks like React/Ember. Product thinking & bias for action preferred
Senior Fullstack Engineer
7+ years of experience in building and scaling backend services and product-facing features, fluency in TypeScript, React, and Go, and strong care for frontend polish and customer experience
Senior Backend Engineer
7+ years of experience in Go, comfort with cloud-native environments, and familiarity with relational databases
Sr. Director, International Partnerships
10+ years international business development, 7+ years leadership. LATAM experience & APAC experience preferred. Strong relationships with key partners
Marketing Operations Specialist
3-5 yrs in operations/marketing. 2+ yrs exp. in startup. Proficiency in CRM/database tools. Strong skills in automation and data analysis
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