Customer.io is seeking a Senior Product Designer to join their growing design organization. The ideal candidate will have 7+ years of experience designing digital products, a proven ability to lead multi-team design initiatives, and a strong visual and interaction design expertise.
Requirements
- 7+ years of professional experience designing digital products (SaaS or complex web applications preferred)
- Proven ability to lead multi-team design initiatives that drive measurable outcomes
- Deep visual and interaction design expertise—a strong eye for layout, hierarchy, motion, and accessibility
- Systems thinker with experience building or scaling design systems
- Fluency with front-end principles and an understanding of technical constraints
- Comfort with AI-enhanced tools and modern prototyping workflows
- Excellent async communication skills—clear documentation, strong storytelling, and a bias for clarity and action
- A track record of mentorship, collaboration, and influence within design teams
Benefits
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
- 16 weeks paid parental leave
- Unlimited PTO
- Stipends for remote work and wellness
- Professional development budget