Account Manager (Middle Market - West Coast)

We are seeking a dynamic and detail-oriented Account Manager to support our Account Directors in managing large (300+ employees) and complex client relationships.

Requirements

• Collaborate with Account Directors to implement client strategies and ensure successful outcomes.
• Build and maintain strong relationships with clients and brokers to support retention and growth.
• Provide expert administrative support and guidance to client constituents.
• Deliver insightful reporting and analysis to inform client decisions.
• Monitor market trends and identify competitive opportunities.
• Maintain accurate and up-to-date client records.
• Participate in and/or lead client meetings as appropriate.
• Partner with internal teams (underwriting, sales, operations, analytics, etc.) to ensure client needs are met.

Benefits

• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• Wellness screenings
• Tobacco cessation and weight management programs
• Confidential counseling and financial coaching
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access