At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Requirements
- Utilizes advanced clinical judgment and critical thinking skills to facilitate appropriate member physical health and behavioral healthcare through assessment and care planning, direct provider coordination/collaboration, and coordination of psychosocial wraparound services to promote effective utilization of available resources and optimal, cost-effective outcomes.
- Telephonic clinical case management with Medicare population.
- Uses Motivational Interviewing and engagement interventions to optimize member participation in case management programs.
- Completes a Comprehensive Assessment and Plan of care.
- Will document in clinical systems to support legacy Aetna and Coventry membership.
- Provides BH consultation and collaboration with Aetna partners.
- Active participation in clinical treatment rounds.
- Active participation in team activities focused on program development. Innovative thinking expected.
- The majority of time is spent at a desk on telephonic member outreaches and computer documentation.
- Assist members with locating community based behavioral health resources.
Benefits
- Affordable medical plan options
- 401(k) plan with matching company contributions
- Employee stock purchase plan
- Wellness screenings
- Tobacco cessation program
- Weight management program
- Confidential counseling
- Financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
