Senior Manager, Program Escalations & Defect Management
CVS HealthIllinois, United States • Irving, Texas, United States • Scottsdale, Arizona, United States • Hartford, Connecticut, United States • Woonsocket, Rhode Island, United States
Posted December 10, 2025
75400 - 182549 USD year
Full Time
About the Company
CVS Health is a nation’s leading health solutions company.
Job Description
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As a Senior Manager, Program Escalations & Defect Management, you will be a collaborative and results-oriented leader who will partner across the organization to triage and resolve the Payor solutions portfolio’s complex technological and operational challenges.
Requirements
- 7+ years of experience in Program or Product Management within the Healthcare field.
- 4+ years of experience leading a team, either directly or indirectly.
- 1 year of experience working with a geographically diverse team of primarily Work-from-Home colleagues.
Benefits
- Affordable medical plan options
- 401(k) plan with matching company contributions
- Employee stock purchase plan
- No-cost wellness programs
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access