Corporate Communications Director
CyaraUnited States
Posted October 31, 2025
155000 - 175000 USD year
Full Time
About the Company
Cyara is a leader in customer experience (CX) transformation, offering an AI-based platform that optimizes interactions across voice, video, digital, and chatbot channels. With services like IVR testing, contact center monitoring, and CX assurance, Cyara helps businesses enhance customer journeys while reducing costs and minimizing risks. The company's commitment to innovation and excellence is reflected in its 96% customer retention rate and world-class Net Promoter Score (NPS), making it a trusted partner for global brands seeking to deliver exceptional CX at scale.
Job Description
Cyara is a leading Automated CX Assurance Platform provider seeking an experienced Corporate Communications Director to develop and implement communication strategies. The role involves managing public relations, social media, industry relationships, and internal communications, ultimately supporting the company's objectives and brand presence. This position reports to the SVP of Marketing and works closely with various departments.
Requirements
- Develop and implement a strategic communications plan.
- Manage public relations agency to draft and distribute press releases.
- Manage and grow social media presence.
- Oversee and execute internal communications.
- Cultivate and maintain relationships with media contacts and influencers.
- Monitor and evaluate media coverage.
Benefits
- Competitive compensation
- Flexible work environment
- Inclusive culture
