Cyara provides an AI‑powered platform for continuous testing and monitoring of customer experience across voice, digital, messaging, and conversational AI channels. The platform enables enterprises to validate and govern AI agents before production, using AI‑driven analytics and automated functional testing to ensure every customer journey is flawless. With a focus on IVR, contact center, chatbot, and generative‑AI assurance, Cyara delivers full‑journey visibility, compliance, and trust validation for more than 350 million interactions annually. Its distinctive edge lies in testing AI agents with AI agents, turning pilots into production‑ready deployments and enabling friction‑free, high‑quality CX at scale.
Open Positions
Account Executive - North America New Logo
3+ years SaaS sales experience, hunter mentality, and strong communication/negotiation skills. Deep commercial acumen and analytical ability needed
Senior Value Consultant
6+ years experience in Value Consulting. 10+ years value engineering & consulting. Strong financial modeling & data skills. Executive presence & collaboration skills required
Senior Enterprise Account Executive
Seeking a candidate with 8+ years of SaaS sales experience, preferably in UCaaS or CCaaS. Must have experience selling at the C-level and proficiency in CRM tools. Experience building relationships and closing deals with Fortune 500-1000 companies is key
IT Support Specialist
Bachelor's degree in IT or related field. 3+ years IT support experience. Strong knowledge of Windows/macOS & networking
Value Consultant
Seeking a Value Consultant with 4+ years' experience in a SaaS environment, including financial analysis and creating compelling business cases. Must possess strong executive presence and collaborate effectively with sales, customer success, and finance teams
Senior Software Engineer
Strong C# and C++ programming skills are needed. Experience with SIP, UDP, and RTP protocols, along with SQL databases, is also required. Experience in programming SIP and RTP protocols is essential
Senior Financial Analyst
Seeking a professional with a Bachelor's degree in Finance or Accounting and 5+ years of financial planning and analysis experience. Strong Excel skills, financial modeling expertise, and SaaS metrics knowledge are essential. Must be able to partner with senior management
Instructional Designe
Seeking a candidate with 2+ years of experience in instructional design and eLearning development. Must possess excellent English writing skills and familiarity with LMS platforms and eLearning authoring tools. Ability to understand complex concepts is essential
Manager, Procurement
Requires a bachelor’s degree and 10+ years of related procurement experience. Proven leadership and negotiation skills are essential, along with financial acumen and familiarity with procurement systems
Solution Architect / Consultant / or Sales Engineer
Bachelor's degree in IT. 4+ years presales experience. Solutions Architect/Sales Engineer experience required
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