Senior Financial Analyst
CyaraHyderabad, Telangana, India
Posted July 9, 2025
Full Time
About the Company
Cyara is a leader in customer experience (CX) transformation, offering an AI-based platform that optimizes interactions across voice, video, digital, and chatbot channels. With services like IVR testing, contact center monitoring, and CX assurance, Cyara helps businesses enhance customer journeys while reducing costs and minimizing risks. The company's commitment to innovation and excellence is reflected in its 96% customer retention rate and world-class Net Promoter Score (NPS), making it a trusted partner for global brands seeking to deliver exceptional CX at scale.
Job Description
Cyara is a leading provider of Automated CX Assurance Platforms, helping brands deliver better customer experiences with efficiency and reduced risk. The Senior Financial Analyst role supports month-end close, forecasting, board reporting, and strategic decision-making. This role will lead the development of reporting materials, partner with business operations, and drive continuous improvement in financial planning and analysis processes.
Requirements
- Bachelor's degree in Finance, Accounting, or related field
- MBA or CPA preferred
- 5+ years of experience in financial planning and analysis
- Experience within a PE backed SaaS organization preferred
- Strong proficiency in financial modeling, budgeting, forecasting, and variance analysis
- Experience with SaaS financial metrics (ARR, MRR, LTV, CAC, etc..)
- Excellent analytical and problem-solving skills
- Proven track record of partnering with senior management
- Advanced proficiency in Microsoft Excel
- Strong communication and presentation skills
Benefits
- Flexible work environment
- Competitive compensation
- Results-oriented, fast-paced work culture
- Family first, team oriented, and ever positive atmosphere
