Desktop Support Technician
CyberlogicStellenbosch Local Municipality, Western Cape, South Africa • Cape Town, Western Cape, South Africa
Posted August 7, 2025
Full Time
About the Company
Cyberlogic is a trusted Managed Solutions Provider with offices in South Africa, Mauritius, and the UK.
Job Description
As a First Responder Technician, you will provide efficient and effective technical support to clients and internal teams, performing tasks such as hardware and software resolution, creating and prioritizing support tickets, and collaborating with senior team members on advanced problem-solving.
Requirements
- National Senior Certificate or equivalent
- CompTIA A+
- Mimecast: Level 1 Warrior
- 1-3 years' working experience in IT-related role
- Experience using ticketing systems for tracking and managing support requests
- Experience using remote control tools
Benefits
- Opportunity to work in a dynamic and innovative company
- Chance to develop technical expertise and skills
- Collaborative and supportive team environment
- Professional development and training opportunities
