Especialista de Ecommerce

Cyncly is seeking a highly analytical and proactive E-commerce Specialist to manage the online sales funnel and customer relationships. The role involves optimizing online channels, generating reports, analyzing performance metrics, and potentially contributing to the development of new digital campaigns. This position focuses on enhancing the digital customer experience and driving the evolution of the online sales channel.

Requirements

• Graduate of the Education and Management Studies field (Faculty of Administration, Business Management, Marketing, E-commerce, Digital Design or related fields)
• Previous experience in running e-commerce and/or digital sales (phone, email, WhatsApp, online chat)
• Advanced Spanish (Fluent)
• Experience in UI/UX and customer experience, with a focus on digital
• Experience with CRM tools and data analysis
• Good verbal and written communication skills
• Analytical, organized, and good time management skills
• Differential: Experience in the software or digital solutions sector and integrations.
• Intermediate English

Benefits

• National Unimed Health Plan
• National Unimed Dental Plan
• Transport voucher or home office assistance
• Gympass/Wellhub
• ZenKlub and Pet Health Plan
• Education assistance
• Medical connection with GNC Cinemas
• Medical connections with nearby supermarkets and restaurants
• Company equipment provided
• Annual PLR (Profit Sharing & Results)
• Cyncly Store - purchased items made easy