Onboarding Specialist

Cyncly is a global technology company that transforms the way customizable products and spaces are imagined, designed, sold, managed, and made. The Onboarding Specialist will guide new customers through the onboarding process, ensuring a smooth transition from purchase to successful product adoption.

Requirements

• Excellent communication skills, particularly verbal
• Clear pronunciation and good intonation
• Good listening skills (active listening)
• Customer service orientated; patient and resilient
• Flexible and able to adapt to different channels
• Strong planning and organizational skills
• Ability to use initiative and work autonomously
• Team player and collaborative approach to working
• Able to understand, speak and write English, French, German
• Comfortable presenting and talking to a group of people

Benefits

• Flexible work arrangements
• Opportunities for growth and development
• Collaborative and inclusive work environment
• Autonomy and flexibility in work
• Recognition and rewards for excellent performance