Desktop Support Engineer (Onsite, Leiden, L1/L2 support, Dutch)

D-ploy is an IT and Engineering Solutions company looking for a Desktop Support Technician to work onsite in Leiden and support end-users in a professional and regulated environment.

Requirements

• Fluent Dutch and communicative English
• Minimum 2+ years of experience in IT support / onsite support role
• Strong troubleshooting skills in Windows environment and standard IT tools
• Experience with ticketing systems (e.g., ServiceNow)
• Excellent communication and customer-oriented mindset
• Ability to work independently in an onsite client environment
• Well-organized, reliable, and detail-oriented
• Ability to provide a clean criminal record extract (not older than 3 months)

Benefits

• Broad range of tasks and responsibilities
• Friendly and international working environment
• Professional development opportunities
• Referral program (“Fishing for Friends”)
• Company-sponsored events