Onsite Support Engineer (Bratislava, L1/L2 Support, English/Slovak)
D-ployBratislava, Region of Bratislava, Slovakia
Posted March 3, 2026
Full Time
About the Company
D-ploy is an IT and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA.
Job Description
We are looking for an IT Onsite Support Technician to support end-users in a professional and regulated environment in Bratislava. We deliver innovative IT services and solutions to industry-leading clients, focusing on reliability, efficiency, and long-term partnerships that enhance IT productivity and business value.
Requirements
- First and second level IT support (hardware, software, mobile devices, and peripherals)
- Troubleshooting incidents and service requests via ticketing system (ServiceNow)
- Documenting activities and resolutions accurately in the ticketing system
- Supporting IT onboarding for new employees (equipment setup, user guidance)
- Maintaining and contributing to knowledge base documentation
- Supporting continuous service improvement initiatives
Benefits
- Friendly and international working environment
- Professional development opportunities
- Referral program (“Fishing for Friends”)
- Company-sponsored events