At Datagrid, we're building AI agents that actually do the work. We're a team of passionate, hard-working builders, thinkers, and problem-solvers who are genuinely excited about what we do.
Requirements
- 3+ years of experience in Customer Success, Account Management, or Consulting in a SaaS, Data, or AI-driven company
- Extensive experience prompting LLMs
- Proven ability to manage enterprise-level customers, ensuring retention and revenue growth
- Strong business acumen with experience driving data-driven decision-making for clients
- Excellent communication, stakeholder management, and problem-solving skills
- Experience with CRM and Customer Success tools (e.g., Gainsight, Salesforce, HubSpot)
- Background in data infrastructure, AI, or analytics platforms is a plus
- Ability to work cross-functionally in a fast-paced, customer-centric environment
Benefits
- Generous equity compensation
- Flexible vacation/time-off policy
- All U.S. federal holidays observed, plus an additional company-wide Week of Rest in December
- Competitive benefits package - 100% premium coverage for employees and generous coverage for dependents
- Work-from-home stipend to support your ideal setup
- 401(k) plan