We are seeking a Tax Implementation Coordinator I to join our Dayforce implementation team. The successful candidate will oversee the setup of tax profiles, banking details, and ensure a smooth transition to support allowing Dayforce to facilitate bulk tax return filings on our customers' behalf.
Requirements
- Collaborate with customers and internal Dayforce implementation teams throughout the entire process, from customer kickoff to transition to ongoing support for tax and banking onboarding.
- Execute the establishment of the customer's tax profile within the core record-keeping systems.
- Maintain strong attention to detail with customer information, ensuring accuracy and prompt follow-up to meet go live dates and internal timelines.
- Manage small to medium scale projects to solve problems requiring independent judgment while maintaining project plans and ensuring seamless communication at every stage.
- Ensure adherence to implementation SLAs, KPI's and terms & conditions of contract.
- Proactively identify and report on potential risks within projects or customer setup to ensure issues are captured, triaged, and resolved timely.
- Maintain regular communication channels to provide updates on tax setup progress to relevant stakeholders.
- Facilitate meeting with key client stakeholders to ensure a smooth transition from implementation to support.
Benefits
- Excellent time away from work programs
- Comprehensive wellness initiatives
- Recognition through competitive pay and benefits
- Opportunities for personal and professional growth
- Community impact initiatives, including volunteer days and charity work