Specialist, Account Management (Talent Pool)
Delivery HeroKota Kinabalu, Sabah, Malaysia
Posted November 7, 2025
Full Time
About the Company
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
We are looking for a Specialist, Account Management position to be based in Kota Kinabalu, Sabah. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.
Requirements
- Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.
- Monitor accounts and identifying upsell and cross-sell opportunities
- Develop sound strategic marketing plans and ensure consistent growth for the client’s business
- Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards function.
- Collaborate with other departments & stakeholders and provide feedback and identifying industry trends
- Account Manager will be the main point of contact in all matters relating to client’s concerns & needs
- Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaboration
- Collaborate with various stakeholders to ensure project delivered timely
- Collaborate with internal departments to facilitate client need fulfillment
Benefits
- Free food
- Health and dental insurance
- Learning and development opportunities