As a ServiceNow Functional/Technical Consultant - Operate at Deloitte, you will work in a highly collaborative, agile, and diverse team environment. You will be engaged in various activities such as collecting and reviewing enhancement requests and business requirements, running meetings with user groups and business stakeholders, conducting design workshops, writing test scripts, doing demos, sprint planning, and more. You will work with multiple ServiceNow modules and be expected to complete and maintain ServiceNow product accreditations and certifications through our world-class training programs.
Requirements
- 3 years of configuration/development or functional experience for complex, highly capable, technologies - inclusive of ServiceNow
- Strong written and verbal communication skills in English. French is also desirable but not required.
- Demonstrated ability to develop workshop presentations and process documentation (Microsoft Visio, PowerPoint, Word skills).
- Self-motivated with a proven track record of delivering solutions to challenging business problems.
- Experience working in a client facing role with both technical and functional stakeholders with strong relationship management skills and a passion for client satisfaction and delivery excellence.
- Experience facilitating workshops and training sessions to educate clients on ServiceNow capabilities and best practices.
- Organized and analytical. Ability to balance multiple priorities in a fast-moving environment.
- Experience in designing, testing, and deployment of ServiceNow solutions, ensuring alignment with client requirements and best practices.
Benefits
- Competitive base salary
- Variable pay opportunities
- $4,000 per year for mental health support benefits
- $1,300 flexible benefit spending account
- Firm-wide closures known as 'Deloitte Days'
- Dedicated days of for learning (known as Development and Innovation Days)
- Flexible work arrangements and a hybrid work structure
