Customer Success Manager

DemandTec is seeking a Customer Success Manager to focus on ensuring the long-term success of enterprise or CPG clients. The role involves building relationships, driving adoption, and delivering value through DemandTec’s solutions. The ideal candidate will be a strong relationship builder and problem-solver.

Requirements

• Bachelor’s degree in Business, Marketing, or related field
• 3–5 years of experience in Customer Success, Account Management, or a customer-facing SaaS role
• Strong communication skills (verbal, written, and presentation)
• Comfortable working with Customer Success platforms and CRM systems
• Ability to manage multiple priorities and maintain attention to detail
• Experience with data or analytics products (a plus)