Customer Service Manager
DematicSuzhou City, Jiangsu, China
Posted August 4, 2025
Full Time
About the Company
Dematic designs, builds, and supports intelligent automated solutions empowering and sustaining the future of commerce for its customers in manufacturing, warehousing, and distribution. With research and development engineering centres, manufacturing facilities, and service centres located in more than 35 countries, the Dematic global network of over 11,000 employees has helped achieve successful customer installations for some of the world’s leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, one of the world’s leading suppliers of industrial trucks and supply chain solutions. www.dematic.com Privacy policy: http://www.dematic.com/en/legal/privacy-policy/
Job Description
The Customer Service Manager is responsible for service sales, managing site maintenance teams, and promoting Dematic service and products in the Chinese market.
Requirements
- Good spoken and written English
- Good computer skills
- Three to five years of experience in service sales and service management
- Bachelor's degree or above in Electrical Automation, Mechanical & Electrical or Mechanical
