Technical Support Engineer
DematicEngland, United Kingdom
Posted December 5, 2025
Full Time
About the Company
Dematic is a global company that offers a high quality and premium service to customers, with a focus on logistics and automation systems.
Job Description
The Response Coordination Centre (RCC) team provides technical support to customers and internal business functions, resolving incidents within SLA timescales. We offer career development, competitive compensation and benefits, pay transparency, global opportunities, and flexible working hours.
Requirements
- Maintaining excellent communication with customers and stakeholders
- Providing support for bespoke applications via telephone and email
- Proactively monitoring large scale business-critical systems
- Ability to work in a fast-paced and highly structured environment
Benefits
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
- Flexible Working Hours