Patient Service Representative
Dental Care AllianceFairfax, Virginia, United States
Posted August 19, 2025
Full Time
About the Company
Dental Care Alliance is one of the largest dental support organizations in the U.S., serving over 400 affiliated practices across 24 states. We offer a comprehensive range of dental services, from general dentistry to specialized treatments like orthodontics and oral surgery, ensuring superior care through experienced clinical directors and ongoing training. Our platform streamlines operations with centralized support for human resources, marketing, and technology, empowering dentists to focus on patient care and maintain high standards.
Job Description
Dental One Associates is seeking a Patient Service Representative to provide outstanding patient care and ensure a high level of satisfaction in a clinical environment. The role involves answering phone calls, scheduling appointments, handling patient inquiries, and assisting with treatment plans. The position requires a customer-focused individual willing to learn and contribute to a team.
Requirements
- Experience working in a dental office
- Knowledge of insurance plans (HMO/PPO)
- Exceptional customer service skills
- Legal disclaimer complying with minimum wage laws
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability benefits
- 401(k) plan
- Team-oriented work environment