Customer Operations Agent
Digicel GroupTrinidad and Tobago
Posted January 21, 2026
Full Time
About the Company
Digicel Group is a leading total communications and entertainment provider serving over 14 million customers across the Caribbean, Central America, and Asia Pacific. The company offers cutting-edge mobile services, superfast broadband, and high-quality home entertainment through its advanced fiber network. Driven by innovative technology and a dedicated workforce, Digicel also prioritizes community empowerment and sustainability.
Job Description
The Customer Operations Agent provides administrative support across functional areas, including report generation, account updates, and customer relationship management.
Requirements
- 5 O' Level Subjects including Math's and English
- One (1) years' experience in administrative management (asset)
- Experience in and with the mobile telecommunications sector (asset)
- Excellent working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Strong verbal and written communication skills
- Excellent interpersonal skills
- High level of confidentiality
- Keen eye for detail
- Ability to multi-task by working on one's own initiative while effectively and efficiently coordinating multiple tasks