Customer Care Agent | Digicel+ & GSM
Digicel GroupNew York, New York, United States
Posted January 13, 2026
Full Time
About the Company
Digicel is a Digital Operator delivering powerful digital experiences to customers every minute, all day, every day.
Job Description
Digicel is seeking a Customer Care Agent to respond to customers' queries and complaints via phone, email, and webchat. The ideal candidate will have excellent communication and interpersonal skills, as well as experience in telecoms.
Requirements
- Minimum 5 CAPE or GCE O'Levels general proficiency passes
- Excellent oral and written communication skills
- Excellent interpersonal skills
- Excellent telephone techniques
- Time management skills
- Ability to work well under pressure
- Telecoms experience
- Strong problem solving skills