Training Specialist
Digicel GroupNew York, New York, United States
Posted January 12, 2026
Full Time
About the Company
Digicel Group is a leading total communications and entertainment provider serving over 14 million customers across the Caribbean, Central America, and Asia Pacific. The company offers cutting-edge mobile services, superfast broadband, and high-quality home entertainment through its advanced fiber network. Driven by innovative technology and a dedicated workforce, Digicel also prioritizes community empowerment and sustainability.
Job Description
Provide leadership in developing, executing, and improving training needs of the internal and external team. Ensure effective and ongoing training of sales channel, evaluate, record individual and team performance, and make appropriate developmental recommendations.
Requirements
- Ensure effective and ongoing training of sales channel
- Evaluate, record individual and team performance, and make appropriate developmental recommendations
- Monitor training performance on LMS Tool
- Oversee training roll out and implementation for new products, processes, system, and tools for the Consumer Channel
- Source and design training content through computer aided designing (Microsoft PowerPoint presentation) for approval to improve customer service levels, product knowledge, and attitude of Consumer Sales Channels
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance