Implementation Specialist

As an Experienced Implementation Analyst, you will be a member of our Customer Success (CS) team, working to deliver value to our customers through Docyt’s software, identifying customer requirements, and owning the configuration of solutions that fulfill these requirements.

Requirements

• Drive implementation milestones by planning and executing tasks, being accountable for successful first financials delivery.
• Lead Customer Success (CS) initiatives with management support, sharing expertise and mentoring team members in specific areas.
• Lead productive customer meetings and workshops, resolving complex support tasks, and triaging incoming customer requests independently.
• Expertly handle internal and external communications related to implementations and other initiatives.
• Expertise in using accounting software like QuickBooks for bookkeeping.

Benefits

• Full time opportunity with a competitive compensation package.
• Great growth potential at a fast-growing startup, we want you to grow with us!
• Company provided laptop and necessary hardware to ensure you are set up for success.
• Inclusive and motivating work culture that values team collaboration.