IT Support Specialist
DOFMandaluyong, Philippines
Posted November 5, 2025
Full Time
About the Company
DOF Offshore Philippines is an employer who embraces Equal Opportunity and promotes diversity in its workforce.
Job Description
Join our global IT support team as an IT Support Specialist. We're looking for an analytical and creative problem-solver who can deliver effective solutions using available onboard hardware and software resources. This is an exciting opportunity to grow your IT career in a global shared services environment.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or related field.
- Minimum 1–2 years of experience in IT support or helpdesk roles (corporate or shared services environment preferred).
- Knowledge and experience in ITIL processes and IT Service Management (ITSM).
- Proven background in Windows Server–based infrastructure administration and support.
- Solid understanding of LAN/WAN networking configuration and troubleshooting.
- Experience with Hyper-V management, including virtual server setup and configuration.
- Knowledge in firewall devices and router configuration.
- Basic troubleshooting of PCs, printers, and office peripherals.
- Strong working knowledge of Microsoft Office applications, including installation, configuration, and user support.
Benefits
- Access to our Employee Assistance Program
- Safe and supportive work environment
- Dignity and respect in the workplace
