Customer Success Manager - SME
DopayCairo, Cairo, Egypt
Posted November 18, 2024
Full Time
About the Company
dopay is transforming payroll and financial inclusion in emerging markets with Egypt as its first market.
Job Description
dopay is seeking a Customer Success Manager - SME to be a key contact for SME corporate clients in Egypt, ensuring they maximize the value of their platform. The role involves onboarding, ongoing support, account growth, and building long-term client relationships to contribute to dopay's mission of empowering SMEs and their employees.
Requirements
- 2-4 years of experience in customer success, account management, or similar roles.
- Strong communication skills (written and verbal) in Arabic and English.
- Customer-centric approach with a proactive attitude.
- Analytical and problem-solving skills.
- Adaptability and comfort with data analysis.
Benefits
- Competitive compensation and benefits
- Opportunities for career growth
- Collaborative work culture
