Senior ServiceNow Engineer
DropboxMexico City, Mexico City, Mexico
Posted September 10, 2025
Full Time
About the Company
Dropbox organizes life and work with a file hosting service used by over 700 million people worldwide.
Job Description
Dropbox is seeking a Senior ServiceNow Engineer to lead the design, building, and maintenance of its enterprise service management platform. This role involves building advanced workflows, implementing complex integrations, and mentoring junior engineers. The ideal candidate will have hands-on ServiceNow development experience and a strong understanding of ITIL processes.
Requirements
- Design, implement, and optimize advanced workflows, business rules, UI components, and automation
- Lead configuration and customization efforts, including integrations with third-party systems
- Own technical design decisions and oversee configuration and customization efforts
- Mentor and support junior engineers
