IT Support Engineer
DTEX SystemsFremont, California, United States
Posted October 3, 2025
140000 - 170000 USD year
Full Time
About the Company
DTEX Systems is a leading provider of insider risk management solutions, offering a comprehensive platform called InTERCEPT™ that combines AI/ML with behavioral analytics to detect and mitigate insider threats proactively. The company focuses on enterprise user monitoring, compliance, privacy assessment, and incident response, ensuring data security without compromising employee privacy or network performance. DTEX's scalable and easy-to-use solution is designed for seamless integration into existing tech stacks and supports remote working environments.
Job Description
DTEX Systems is seeking a skilled IT Support Engineer to provide on-site support for their global team across the US, Australia, India, and the UK. The role involves desktop, administrative, and cloud support, and managing incidents and problems. DTEX focuses on people and technology as a collaborative effort to build user behavior intelligence.
Requirements
- First and second level IT support
- Administration of Office 365
- Troubleshooting various issues across services
- Onboarding and offboarding users
- Maintaining security policies
- Management of incidents, problems, changes
Benefits
- Fully remote company
- Comprehensive health, vision, and dental coverage
- Flexible time off
- Company computer hardware of your choice
- Work from home setup reimbursement
- Health & wellness perks including virtual events, happy hours, trivia, and fun
- Monthly Internet & Phone Reimbursement
- Opportunities to learn and grow
