Support Engineer
DustParis, Ile-de-France, France
Posted January 23, 2026
50000 - 80000 EUR
Full Time
About the Company
Dust specializes in developing custom AI agents that seamlessly integrate with a company’s internal knowledge bases and operational tools. Leveraging state-of-the-art AI models, these agents deliver intelligent automation while maintaining strict security and privacy standards. The company’s focus on secure, connected solutions distinguishes it in the AI-as-a-service market, enabling businesses to deploy reliable, context-aware assistants across their workflows. Dust fosters a collaborative, innovation-driven culture that attracts talent eager to shape the future of enterprise AI.
Job Description
Dust is building the AI operating system that transforms how companies work, already used weekly by 70%+ of our customers' teams. We're looking for a Support Engineer to work alongside our support agents to deliver fast, precise, and delightful user experiences.
Requirements
- Excellent communication skills in English and French
- Technical debugging capability
- Analytical precision
- Collaborative persistence
- Documentation skills
- Curiosity, eagerness to learn, and adaptability
- Robust prioritization and multitasking skills
- High level of ownership and initiative
Benefits
- Competitive compensation
- Substantial support for relocation
- Significant equity package
- Health insurance
- New MacBook Pro or Linux machine
- Beautiful office in the heart of Paris
- Opportunity to travel to the US multiple times a year
- Regular team events and offsites