Customer Care Representative
DynacareQuebec, Canada
Posted October 27, 2025
Contract / Temporary
About the Company
Dynacare is a 'premier employer' for many years and there's a reason for that. We are an ideal place to work. At Dynacare, we are proud to hire the best people.
Job Description
As a National Customer Support Representative at Dynacare, you will be on the front line and the face of the company when it comes to resolving customer problems and helping Canadians lead a healthy life. You will make an impact by showing a high degree of care and support for patients and helping them navigate healthcare and wellness solutions.
Requirements
- Post-secondary diploma
- Perfectly bilingual in English and French (both oral and written)
- Excellent written and verbal communication skills
- Excellent customer service and case management skills
- Demonstrated analytical skills and strategic thinking
- MS Office suite mastery (including Word, Excel, Outlook)
- Ability to work under pressure, adapt to all types of situations and interlocutors, and meet tight deadlines
- Minimum 2 years of customer service experience
Benefits
- Access to a health and wellness benefits program that supports you and your loved ones
- Grow and thrive with a dynamic and prosperous company through internal mobility opportunities
- Invest in your future through a Registered Education Savings Plan (RESP) and employee stock purchase program
- Experience a collaborative and diverse workforce that prioritizes dignity and respect for all
