Bilingual Customer Care Representative - Saint Laurent, Quebec
VictaulicMontreal, Quebec, Canada • Montreal, Quebec, Canada
Posted August 7, 2025
50000 - 65000 CAD year
Full Time
About the Company
Victaulic is a global leader in mechanical pipe joining solutions, offering advanced technologies and engineering services to improve construction productivity and reduce risks. With over 100 years of innovation, the company specializes in groove technology, BIM design, and virtual design and construction, providing seamless integration across projects. Victaulic's family-owned structure allows for high standards and career growth opportunities, making it a distinctive player in the essential industry.
Job Description
Victaulic is seeking a Customer Care Representative to assist technical clients with order placement, communication, and product sourcing. This role involves processing orders, coordinating logistics, and providing excellent customer service in a fast-paced environment. The company offers various products for the construction and industrial sectors, including pipe joining solutions.
Requirements
- Process customer orders on web-based and BPCS (AS400) systems
- Respond to internal and external customer inquiries
- Expedite and source product to meet customer requirements
- Support larger project execution and coordination
- High degree of emotional intelligence and business integrity
- Team player and independent work ethic
- Decision-making, problem resolution, and creative thinking skills
Benefits
- Competitive salary
- Equal Opportunity Employer
