Datacenter and Network Services Engineer

Datacenter and Network Services Engineer responsible for maintaining stable and reliable ISP network services, performing network troubleshooting and fault analysis, and ensuring 100% deployment and maintenance of network monitoring, analysis, and reporting tools.

Requirements

• Bachelor of Science in Computer Engineering, Telecommunication Engineering, Electrical Engineering or related field.
• Work trouble and change tickets effectively and efficiently
• Ensure stable and reliable ISP network services for Network levels Access, Distribution, Core, Edge, Per user and VIP customers
• Handle Day-to-day network performance monitoring and maintenance work
• Handle Network troubleshooting and fault analysis
• Ensure 100% Deployment and maintenance of network monitoring, analysis and reporting tools
• Handle Installation of network hardware and software
• Handle Configuration for the network, Maintenance of the network
• Handle Access and Aggregation network
• Perform systematic data removal if need it on network devices being refreshed or decommissioned
• Performing network devices configuration, upgrading and downgrading
• Prepare and analyze NOC Reporting
• Notifies management, as required, for escalation and notification support
• Follow-up the E-mails of NOC
• Follow up Grafana dashboard reports and its analysis
• Assist Section Head in all reporting and administrative needs as requested
• Participate in a 24x7.
• Network Operations Center Maintenance
• Solve any incident in devices (hang-up, high CPU/memory, misconfiguration), services or connectivity (loss in fiber, loss in wireless link) this includes permanent solutions or workaround solutions
• Prepare network devices and items requests
• Participate in executing of project plans by preparing the necessary requirements of project implementing including providing list of equipment, providing approvals from line managers and other items that will need in this phase
• Provide reports for daily work, trouble tickets, tasks and section operation work if requested
• Handle Maintenance Tickets and technical work based on below

Benefits

• None specified