Branch Operations Lead
East West BankSan Diego, California, United States
Posted October 21, 2023
46000 - 52000 USD year
Full Time
About the Company
East West Bank, founded in 1973 with operations in the U.S. and Asia, is a leading financial institution offering commercial banking, retail banking, and wealth management services. Known for its multicultural expertise and commitment to integrity, East West Bank serves businesses and community members seeking global opportunities in real estate, entertainment, private equity, high-tech, and aviation industries.
Job Description
East West Bank is seeking a Branch Operations Lead to serve as the next generation to provide a high-quality, high-touch, and high-tech relationship banking experience. This role involves providing customer support, supervising junior staff, and contributing to branch team performance. The position offers opportunities for career advancement through ongoing training and guidance.
Requirements
- Demonstrate strong customer service skills
- Provide support for branch customers with a wide range of products and services
- Train junior branch staff on sales and referral opportunities
- Use digital resources and technologies to optimize client experience
- Perform other duties as assigned