Branch Operations Lead

East West Bank is seeking a Branch Operations Lead to be part of a world-class team focused on delivering high-quality, technology-driven banking experiences. The role involves managing customer relationships, providing branch support, and contributing to team leadership. This position is an opportunity for career growth and is a key component of a growing financial institution.

Requirements

• High school diploma or GED required
• 3+ years of customer service, teller, or sales experience
• Strong working knowledge of branch operations
• Familiarity with standard branch technology
• Strong problem-solving, decision-making, and customer-service skills
• Legal authorization to work in the United States
• Bachelor’s degree preferred