Branch Operations Lead

East West Bank is seeking a Branch Operations Lead to join a world-class team. This role involves assisting customers with banking needs, supervising staff, and supporting sales and operational excellence. The position offers ongoing training and growth opportunities within a dynamic financial institution.

Requirements

• Demonstrate strong customer service skills
• Provide support for branch customers
• Train junior branch staff
• Consulting with Business Relationship Managers and/or Financial Consultants
• Knowledge of branch operations and standard technology
• Strong problem-solving and decision-making skills

Benefits

• Ongoing training