IT Support Analyst
EdgeUnoBogota, Bogota, Capital District, Colombia
Posted July 23, 2025
Full Time
About the Company
At EdgeUno, we offer a competitive compensation package, continuous development and training opportunities to help you reach your career goals, and a collaborative environment where your voice is valued.
Job Description
As an IT Support Analyst at EdgeUno, you will play a critical role in supporting our endpoint devices, managing access control, and delivering technical assistance across BSS/OSS platforms.
Requirements
- Bachelor’s degree in Computer Science or related field (completed or in progress)
- English level: B2 or higher
- Proven experience with helpdesk support, endpoint management, Office 365 administration, Azure Entra ID, and Windows Servers
- Strong verbal and written communication skills
- Experience with BSS/OSS systems, ERP/CRM platforms, and business application support
- Proficiency in MacOS and Windows environments and related technologies
- Intermediate knowledge in system administration and networking protocols (SSH, RDP, LDAP, HTTP/S, SAML, OpenID)
- Strong attention to detail with a focus on compliance and information security
- Commitment to process adherence and continuous improvement
Benefits
- Competitive compensation package
- Continuous development and training opportunities
- Collaborative environment where your voice is valued
