IT Tech Support - Tier 1 Analyst (Hybrid)

Effortless Office partners with customers to make IT effortless, delivering secure cloud solutions and comprehensive managed IT and network services. As a Hybrid Managed Services Provider, the Tier 1 Support Analyst provides troubleshooting support and handles help desk tickets.

Requirements

• High School diploma or equivalent (Degree preferred)
• 1-2 Years of IT, Help Desk and/or MSP experience
• O365 Fundamentals and Azure Fundamentals certifications
• VMware Certified Associate (VCA) and CompTIA A+ certifications preferred

Benefits

• Health, dental, and vision insurance
• 401K + employer match
• Paid time off and holidays
• Opportunities for career growth and development
• Formal and structured mentorship
• Training and certification support