Manager, Claims

Manages the daily operations of the Claims Department to achieve growth and underwrite profitability goals, leading a team of claim professionals and support staff.

Requirements

• Manages a multi-functional unit of claim professionals and support staff
• Leads claim team in support of department initiatives and strategies in cost containment, case file handling, customer service, and quality
• Develops unit goals, objectives, processes, procedures, and systems
• Stays abreast of changes in workers' compensation statutes, case law, and rehabilitation advancements
• Identifies team staffing needs and takes necessary measures to ensure appropriate levels of service
• Participates in development of annual departmental budget, monitors budget, and identifies budget discrepancies

Benefits

• Health insurance
• Retirement plan
• Paid time off
• Vacation days
• Holidays
• Professional development opportunities