Customer Service Representative

Emerson is seeking a Customer Service Representative to support the Sherman, TX, team. This role focuses on ensuring a positive customer experience through clear communication, problem-solving, and timely responses. The position involves managing customer requests, coordinating with internal teams, and assisting in the inspection process.

Requirements

• Associates degree or four years of experience in Customer Service with direct customer contact responsibilities
• Strong organizational, planning, and communication skills
• Strong critical thinking skills and effective problem-solving skills
• Legal authorization to work in the United States
• No sponsorship provided for this position

Benefits

• Medical insurance
• Dental coverage
• Vision coverage
• Employee Assistance Program
• 401(k)
• Tuition reimbursement
• Employee resource groups
• Recognition
• Flexible time off plans (paid parental leave)